Our Guarantee

As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products. If you are not satisfied with your purchase please contact us immediately and we will do our best to satisfy your needs. Please be aware that based upon product availability we are not always able to provide the exact items shown, we are at liberty to substitute product as long as the value is equal.